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Hopper Loses Co-Founder Dakota Smith, Its B2B Chief
Hopper co-founder Dakota Smith exited after three years leading HTS, the B2B unit he said produced 90% of Hopper's revenue. No successor has been named for the division.

Itinerary
- Hopper co-founder Dakota Smith announced his departure on LinkedIn after three years leading Hopper Technology Solutions.
- Smith said in 2025 that HTS, the B2B division, generated 90% of Hopper's revenue.
- HTS partners include Uber, Expedia, RBC and, as of this week, Aven Hospitality; Smith gave no reason for leaving and no successor has been named.
Hopper co-founder Dakota Smith has left the Montreal-based company, announcing his departure on LinkedIn this week after three years running Hopper Technology Solutions (HTS), the B2B division he said in 2025 generated 90% of the company's revenue.
Smith gave no reason for the exit, according to Skift, and Hopper has not publicly named a successor. The departure removes the executive most closely identified with the unit that now carries Hopper's commercial weight.
HTS distributes Hopper's fintech and travel commerce products — cancel-for-any-reason, price-freeze and similar modules — through partnerships with banks, airlines and travel agencies. Its partner roster includes Uber, Expedia, RBC and, as of this week, Aven Hospitality, the newest distribution win announced just as Smith confirmed his exit.
For sellers of travel, the significance is straightforward. HTS is the pipeline through which Hopper's monetization technology reaches third-party booking flows at some of the largest distribution platforms in the market. A leadership change at the top of that unit, at a company where the B2B business accounts for the overwhelming share of revenue, raises questions about continuity of those partnerships and product roadmap that Hopper has yet to address.
One industry source cited by Skift said Smith had considerable credibility in the B2B space, Hopper's most important division. No filing or market-sizing data has yet emerged to quantify how the exit might affect partner renewals or HTS revenue trajectories.
The company has announced no interim leadership structure for HTS; whether Smith's responsibilities pass to co-founder and CEO Frederic Lalonde or to a new hire will shape how partners read the transition.
via cdn.userway.org (Original)
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