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DRV Congress Puts EU Travel Regulation on Trial in Berlin
EU regulators and travel leaders clashed politely at DRV Congress Berlin, debating whether Brussels' rules on passenger protection and costs burden European travel sellers.

Itinerary
- DRV Congress in Berlin hosted the session 'European Travel Industry: Are We All in the Same Boat?'
- Panelists included European Commission representative Elisabeth Kotthaus, ETOA CEO Tom Jenkins, ECTAA President Heli Mäki-Fränti and BCD Travel Germany CEO Alexander Albert
- Discussion covered EU tourism policy, passenger protection, business costs and international competitiveness
- No new regulations, cost figures or policy commitments were announced at the session
European regulators and travel sellers sat on the same panel in Berlin today, and the session title posed the question plainly: "European Travel Industry: Are We All in the Same Boat?" The answer, judging from the framing, is far from settled.
The discussion at the DRV Congress put EU tourism regulation, travel industry competitiveness, and the future of cross-border travel under one roof. European Commission representative Elisabeth Kotthaus faced ETOA CEO Tom Jenkins, ECTAA President Heli Mäki-Fränti, and BCD Travel Germany CEO Alexander Albert.
That lineup matters for anyone selling travel in Europe. Kotthaus speaks for the institution drafting the rules; Jenkins represents ETOA, the European tourism association whose members sell inbound travel; Mäki-Fränti heads ECTAA, the umbrella group for European travel agents and tour operators; Albert runs the German arm of BCD Travel, one of the largest corporate travel management companies globally.
What was actually on the table?
The panel covered four pressure points that define the cost of doing travel business across EU borders: tourism policy, passenger protection, business costs, and international competitiveness. Each one carries direct revenue consequences for intermediaries — passenger protection rules in particular shape who bears the liability when trips collapse, and how much working capital agencies must reserve to cover it.
The session's underlying question — whether Brussels is making European travel too complicated — signals a industry that feels the regulatory load is growing faster than its margins. What the congress did not settle, at least in the session's framing, is whether policymakers accept that reading.
Notably absent from the reported discussion: any concrete figure on compliance costs, any commitment from the Commission, and any named regulation under challenge. That gap between complaint and evidence is worth watching — claims about regulatory burden are easy to make and harder to quantify.
Why the timing matters
The panel comes as EU tourism policy and passenger protection questions grow more pressing for the sector's economics. Cross-border travel is the core product for most European intermediaries, so any shift in the rules governing it flows straight into distribution costs and pricing.
For corporate travel sellers like BCD Travel, regulatory complexity translates into compliance overhead across markets. For tour operators under the ECTAA and ETOA banners, passenger protection regimes determine deposit and insurance structures. These aren't abstract policy debates; they're line items.
The DRV Congress, held in Berlin, is one of the German travel industry's main annual gatherings, which is why Brussels sent a representative at all. The fact that the Commission showed up to defend, or at least explain, its position suggests it recognizes the sector's frustration has political weight.
The takeaway
No new rules were announced, no deals struck, and no numbers released — this was a positioning session, not a policy event. The real test will be whether the Commission's presence at industry events like this converts into regulatory relief, or merely into better-explained regulation.
Expect the competitiveness question to follow European travel sellers into next year's policy cycle, with passenger protection the most likely first battleground.
via eTurboNews (Source)
More from Grace Kim
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Correspondent covering money, funding and market shifts around Tourism industry coverage for trade professionals at Travel Trade Desk.
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